Shipping Policy

General Shipping Info:

  • All in stock items will be shipped out in 2 - 5 business days via DHL/FEDEX/TNT/UPS.
  • For customized mosaic murals, it usually takes 7 - 10 business days for production.
  • Generally it takes 2-5 business days for handling, 2-3 days more during busy season.
  • For most of the countries in North America, Europe, Australia, we will do FREE SHIPPING.

Samples:

  • Small samples, typically in 4''x4'', 4''x6'' , are shipped via USPS ( cost $ 9.9) which usually takes 7 -10 business days for delivery.
  • Full size samples in 12''x12'' will cost $ 25.00 for Fedex express shipping which takes 4-5 business days for delivery.

Shipment Packaging:

  • We use small corrugated boxes for samples with styrofoam inside to protect it.
  • We use customized corrugated boxes for full size orders. And we customized foam boards for each inner side of corrugated boxes to protect the tiles. We take full responsibility for broken items caused by our packaging.